How can I validate a credit/debit/prepaid card used on the account?

To verify your card, you will need to send us a picture, where the following must be made visible i.e. the first 6 and the last 4 digits of your card number, the expiration date and the name of the cardholder. Please remember that your personal details will remain secure and non-disclosable to anyone, as the card verification process is fully automated.

You can upload a full picture of your card, leaving your details uncovered and we will mask the non-disclosable details automatically for you.

If you wish to cover your card's details on your own, please make sure of the following:

  • Make sure to use your fingers or any other physical means exclusively to cover the information between the first 6 and the last 4 digits, as any digital processing of the picture (through Paint, Photoshop etc) will not be accepted.
  • Take the picture, leaving visible only the first 6 and the last 4 digits of your card number, as well as the expiration date and the name of the cardholder
Was this article helpful?
3 out of 5 found this helpful

Articles in this section