You may be having trouble withdrawing your balance for a few different reasons:
- Insufficient funds -Please make sure to confirm whether your current balance qualifies for the minimum withdrawal amount as per the Withdrawals section.
- Wagering requirements -Additionally, if you are participating in a Bonus offer, it is likely that you will not be able to withdraw the entire balance amount until the wagering requirements are met. In particular, the terms of the offer may require to wager the bonus money a certain number of times, before being entitled to withdraw the winnings obtained as a result of the wager of free money or a Bonus.
- Odds restrictions -Sports bets that contribute to the wagering of Bonus money are subject to minimum odds stated in the Bonus Terms and Conditions.
For further information on our Bonuses and Promotions, you can visit the "Bonus Terms" section in the footer of our homepage.